What is your return policy?
We accept returns of unused products within 30 calendar days of receipt of your order.
Returned products must have their original packaging, including original shipping carton, and an uncut hangtag. Each returned item must not show any sign of use, wear and tear, marks/scratches, alterations, or any kind of damage. We reserve the right to reject any returned items with personal contents left inside the product, as it could indicate signs of use.
If you're unsure whether your items satisfy our criteria, or are outside of 30 days, please contact us at email@example.com with your order number for assistance.
How do I return my item?
To initiate a return, please email firstname.lastname@example.org to get a RA#. Once you receive a RA# please write that on the package and send it to:
Handy Sandy Inc.
Attn: Returns Department
96 Linwood PLZ #356
Fort Lee, NJ 07024
Returns are paid for by the customer. We are proud to offer free shipping on domestic orders over $75, easy returns, and instant exchanges.
I received the wrong product. What do I do?
Please contact us at email@example.com with your order number to resolve the issue.
I sent in my return, but I haven't received my refund.
Please contact us at firstname.lastname@example.org for assistance.